COMMISSAIRE À LA SANTÉ ET AU BIEN-ÊTRE: APPRENDRE DES MEILLEURS: ÉTUDE COMPARATIVE DES URGENCES DU QUÉBEC, Gouvernement du Québec, 2016
The Art and Science of Leadership
The fearless organization, Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth, A.C. Edmondson, Wiley
Humble Inquiry, The Gentle art of asking instead of telling
Innovation, méthode FourSight
Admissions
Emergency medicine physicians' ability to predict hospital admission at the time of triage. Vlodaver ZK, Anderson JP, Brown BE, Zwank MD. Am J Emerg Med. 2018 Jun 21. pii: S0735-6757(18)30485-6. doi: 10.1016/j.ajem.2018.06.023
Coordination
What do emergency physicians in charge do? A qualitative observational study; Emergency Medicine Journal: EMJ 2017 March 10
Déviation de patients:
A systematic review examining the impact of redirecting low-acuity patients seeking emergency department care: is the juice worth the squeeze? Kirkland SW, Soleimani A, Rowe BH, Newton AS. Emerg Med J. 2018 Dec 3. pii: emermed-2017-207045. doi: 10.1136/emermed-2017-207045. [Epub ahead of print]
Emergency Department Use and Enrollment in a Medical Home Providing After-Hours Care, doi: 10.1370/afm.2291, Ann Fam Med September/October 2018 vol. 16 no. 5 419-427
CONCLUSIONS Enrollment of adult Ontarians in a primary care medical home offering after-hours care was not associated with a reduction in emergency department use. It will therefore be important to prospectively evaluate policy reforms aimed at improving access to primary care outside of conventional hours.
Flot de patients
Interventions to improve patient flow in emergency departments: an umbrella review, Emergency Medicine Journal: EMJ 2018, 35 (10): 626-637
Association of Clinical Characteristics With Variation in Emergency Physician Preferences for Patients. Chang CY, Obermeyer Z.
JAMA Netw Open. 2020 Jan 3;3(1):e1919607. doi: 10.1001/jamanetworkopen.2019.19607. PMID: 31968113
Main d'oeuvre
Leaders, voici pourquoi vos employés ne tripent pas au travail!, Les Affaires, 11 mars 2019
Mode paiement
Pay for Performance: When Slogans Overtake Science in Health Policy. McWilliams JM. JAMA. 2022 Dec 6;328(21):2114-2116. doi: 10.1001/jama.2022.20945. PMID: 36472613.
Triage
Triage Performance in Emergency Medicine: A Systematic Review. Hinson JS, Martinez DA, Cabral S, George K, Whalen M, Hansoti B, Levin S. Ann Emerg Med. 2018 Nov 20. pii: S0196-0644(18)31282-4. doi: 10.1016/j.annemergmed.2018.09.022. [Epub ahead of print]